Your appointment confirmation email includes a link with instructions for joining your web consultation.
The conferencing software is called ZOOM. The email you received confirming your appointment has the connection information and meeting ID. Simply clicking on the link in your email will securely connect you to your private online meeting.
IMPORTANT: To make sure your meeting starts promptly, please connect 5-10 minutes early. This allows enough time for you to download the conferencing software and test your connection. If you’re having trouble or need assistance, please call 315-708-3776.
For the best experience, you will need:
- A computer, tablet, or smart phone with a web camera. Because internet video conferencing uses a large amount of processing power, we recommend a desktop or laptop computer, if available.
- Audio connection by phone or through your computer. If you have a microphone or headset with a mic, that will improve sound quality for you and your physician.
- High-speed or broadband internet connection.
- A quiet room where you can focus on your physician interaction and be undisturbed.
VIDEO INSTRUCTIONS FOR USING ZOOM WEB CONFERENCING